NéoDom Guide
Check compatibility before buying
Compatibility is the most important point before buying a smart thermostat, a radiator valve or a hub. A product can look appealing but still be unsuitable if the heating system, wiring or protocol does not match.
Always check the heating type, wiring, control method, radiator, possible hub and product page. If in doubt, ask for advice before buying.
Prepare the information that helps avoid a compatibility mistake.
Identify the heating type
Gas boiler, electric heating, underfloor heating, water radiators or collective heating systems are not controlled in the same way. The product page must match your real installation.
Smart thermostat compatibility
Check the existing wiring, contact type, voltage and possible need for a relay. If the old thermostat is not clearly identified, take photos and avoid random wiring.
Smart valve compatibility
For a radiator valve, the main question is mechanical: valve body, thread, adapters and whether the existing head can be replaced. Then check the protocol and hub.
NéoDom tip: before buying, prepare three pieces of information: heating type, a photo of the wiring or radiator, and the smart home ecosystem you use.
Compatibility checklist
| Equipment | What to check | Risk if forgotten |
|---|---|---|
| Thermostat | Wiring, contact, voltage and possible relay. | No operation or unsuitable wiring. |
| Valve | Thread, adapters and replaceable thermostatic head. | Impossible installation on the radiator. |
| Hub | Supported protocols: Zigbee, WiFi, Matter or another one. | Device not detected or not controllable. |
| Application | Ecosystem used and available features. | Limited scenes or controls. |
NéoDom products to discover
Frequently asked questions
How do I know if my heating system is compatible?
Compare the product page with your heating type, wiring and control method.
What if I do not understand the wires?
Do not connect anything randomly. Ask for advice with photos.
Is a smart radiator valve universal?
No, it depends on the valve body, thread and adapters.
Can a hub make everything compatible?
No, protocols and product features must be checked one by one.
Conclusion
Compatibility prevents buying mistakes. Before choosing NéoDom equipment, check your installation and ask for advice if anything remains unclear.
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